Last updated: 2026-10-30
About Us
This website is operated by, with its corporate address at 3208 Wanda Center, Wujin District, Changzhou City, Jiangsu Province. This policy explains how we handle personal information when you browse the website, inquire about products, place orders, and use after-sales services. If you have any questions, please contact [email protected].
Information We Collect
When you inquire, place an order, or apply for after-sales service, we process the name, company name, contact information, shipping and billing address, order details, and communication records you provide. During the operation of the website, we may also record device, browser, network address, and access logs for security protection and troubleshooting. Please do not submit sensitive information unrelated to the current business.
Purpose of Information Use
We use relevant information to process inquiries and orders, arrange payments and shipping, provide after-sales services, maintain website security, and fulfill applicable legal obligations. If marketing subscriptions are provided, subscriptions will obtain consent in accordance with applicable requirements, and you can cancel through the unsubscribe portal in the email or by contacting customer service. Necessary order and after-sales notifications do not constitute marketing subscriptions.
Service Providers and Information Sharing
To complete transactions and provide website services, we may provide necessary information to service providers responsible for payment, logistics, website hosting, or email notifications. The actual payment and logistics services used are subject to your order, and relevant service providers may also process information in accordance with their privacy policies. If it is necessary by law to provide materials to regulatory authorities, we will handle it in accordance with legal requirements.
Cross-Border Processing
Cross-border transactions may involve service providers and delivery locations outside your country or region. If cross-border transmission occurs, we will fulfill notification obligations, obtain necessary consents, or implement corresponding protection measures in accordance with applicable laws. You can learn about information processing arrangements related to your order through the customer service email.
Retention and Security
We retain relevant information only for the period necessary to complete orders, provide after-sales services, handle disputes, and fulfill statutory retention obligations. Upon expiration of the period, the information will be deleted or anonymized in accordance with applicable requirements. We adopt reasonable access control and security measures to protect information, but no method of network transmission or storage can guarantee absolute security.
Your Choices and Rights
According to applicable laws, you may have the right to request access, correction, or deletion of information, withdraw consent, or restrict specific processing. Please submit your request via [email protected], and we will process it in accordance with legal requirements after verifying your identity. If certain materials need to be retained by law, we will explain the reason to you. You may also lodge a complaint with a data protection authority having jurisdiction.
Policy Updates
We may update this policy due to changes in business or legal requirements, and display the update date on this page. For major changes that legally require separate notification or consent, we will process them in accordance with corresponding requirements.